to place an order.....
You can place your order in one of several ways, although we always
find email is the easiest:
via the Post: PO Box 256, Bundanoon NSW 2578
we will not accept orders verbally over the phone as this
can lead to errors.
forget to include your contact details, the products or services
you're after, any engraving details and/or logos you have, and the
date you need the work completed by.
We will then either provide you with a quote or contact you if we
need further information.
3 - Payment
You will then need to make a payment of at least 50% of the value
of the total order for large orders or full payment for small orders
for work to commence, with total payment required before your order
is dispatched. We accept payment by Eftpos, Visa or Mastercard,
direct deposit to our Bank Account, PayPal or by Cheque.
In most cases we will send you an artproof so you can check that
the engraving is correct and to your satisfaction before we commence
the work. Most engraving is permanent and once done cannot be undone
or corrected so please check your artproof carefully.
Logos & Graphics
We can accept logos and graphics in a wide variety of file formats,
our preferred vector formats for quality are:
Corel Draw 16 or earlier versions
Adobe Illustrator CS or earlier versions
the following bitmap formats (saved 150 to 600dpi):
TIF, GIF, BMP, JPG
Logos copied from web sites are unsuitable as they are usually
too low quality.
an electronic version isn't available we can also try to scan logos
from letterheads or other printed matter. Please be aware that if
we need to redraw or cleanup your logo then an artwork setup fee
An artwork setup fee may be charged to setup a logo or a photo for
an engraving job. Setup fees (including GST) are:
Logo Setup: $77.00
Photo Setup: $132.00
details and lists
If your order involves a lot of text or names, it helps us considerably
if you can email the details as either a Excel, Word, or text file.
Packaging and Delivery
Our care and attention to detail doesn't stop once we've finished
your engraving. As many of our clients are located Australia wide,
we go the extra distance to ensure all items are packaged carefully
for transport to ensure they arrive undamaged.
ENGRAVING & AWARDS - AUSTRALIA
Service" isn't a department at Benchmark Engraving & Awards,
it's an attitude.